Customer Retention Calculator
Measure how effectively your business retains customers over a specific period, calculate churn, and analyze repeat purchase behavior.
During the same period
Formula: CRR = ((End - New) / Start) × 100
Retention Rate
85.0%
850 out of 1000 retained
Churn Rate
15.0%
150 customers lost
Net Customer Growth
+50 customers
Growth %
+5.0%